Delta Dental Litigation Summary

CDA has achieved a favorable settlement on behalf of dentists in our litigation against Delta Dental. CDA took a stand on your behalf — to protect your right to fair dealings — and we succeeded.

Evaluating a Merchant Credit Card Processor — Checklist

Comparing processors to their competitors can be a daunting task. There is no easy way to do an apples-to-apples comparison, but we will provide you with some of the secrets of the trade, including the types of fee and pricing schedules in the marketplace

January 31, 2020: New version of the I-9 employment eligibility verification form

As of Jan. 31, 2020, employers should begin using the Form I-9. The new version is dated 10/21/2019 but will not become mandatory until May 1. 

January 1,2020: Expanded lactation accommodation requirements

All employers must provide a private lactation location other than a bathroom, near the employee's work area. This new law requires the location to have certain mandatory features, requires employers to have a written lactation accommodation policy, changes the ability to claim an exemption, and expands the available penalties.

January 1, 2020: New minimum wage requirements, increases for CA, some cities

The minimum wage for a large employer with 26 or more employees in California will increase from $12 per hour to $13 per hour, and employers with 25 or fewer employees will increase from $11 per hour to $12 per hour on Jan. 1, 2020. Some cities and counties have their own ordinances beyond what is required by state law, with more expected to follow. CDA provides a guide to minimum wage ordinances by city and county and employers are advised to check with their local jurisdictions to ensure they are in compliance.

January 1, 2020: Updated sedation/anesthesia consent form required

A dental practice that administers general anesthesia or deep or moderate sedation must use a written informed consent form that includes language specified in AB 1622 which the governor signed October 2019. Check out CDA's news article for more information, and access updated informed consent forms from the Practice Support Resource Library.

Discount Dispute Letter (Multiple Benefit Plans)

This sample letter is for use to respond to a dental plan you are not contracted with claims related to the fee discount of a plan with which you are contracted.

Copyright and Trademark Infringement

Brief compliance guidelines to consider for your practice website and promoting your practice online.

Is it a covered benefit? Understanding the noncovered services law

Understand the CA law that regulates what dentists can charge patients for procedures that the policy does not cover AB 2275.

Reference checks: A small but important piece of the hiring process

Checking references is a small but important piece of the hiring process. This guide covers why an employer should consider checking prior employment as well as other references during the hiring process. This resource includes a form and sample questions.

Laws on employing minors in California

Information provided by CA Labor Commissioner's Office on employing minors. Employers in California must follow applicable laws when employing almost all minors under the age of 18.

Call Evaluation Form

This Call Evaluation form can be used to evaluate and coach team members on effective scheduling and a positive patient experience

Office Environment Evaluation Form

Use this form on a quarterly basis to evaluate the appearance of your practice.

Recognizing and Reacting to Employee Embezzlement

Provides recommendations for practice owners to consider to avoid becoming an easy target for a dishonest employee.

Effective External Marketing Strategies Checklist

Consider this checklist a comprehensive overview of areas and tactics to consider when creating your practice’s external marketing plan.

Dental Software Transition Checklists

Developed by a long-time information technology veteran and electronic health records expert, these checklists will help you start the transition to a new software.

Access To Employee Exposure and Medical Records

Employers must make available to employees this Cal/OSHA regulation on who can and how to access employee exposure and medical records. This copy is included in the Regulatory Compliance Manual as Appendix 2. Updated Sept 2019.

Resources for New Dentists

CDA offers a variety of tools to help you easily navigate the transition into your new profession and your early years.

August 21, 2019: Hazardous pharmaceutical waste prohibited from disposal down the drain.

EPA’s newest rule requires healthcare facilities and other businesses that generate pharmaceutical hazardous waste to properly dispose of the waste. The first part of the rule, the prohibition on “sewering” hazardous pharmaceutical waste, is effective August 21. All nonhazardous pharmaceutical waste that are not controlled substances must be disposed as regulated medical waste. See Dental Office Waste Management Options.

Pause before you comply with a plan's request for post-payment chart review

Dentists can avoid unnecessary stress by seeking guidance from CDA Practice Support before complying with a dental benefit plan’s request to conduct a post-payment chart review of patient records. 

Hiring Associates Toolkit

Associates may be classified as either an independent contractor or an employee. This toolkit includes information to help you determine how to hire an associate.

Evaluating Dental Benefit Plans Checklist

Checklist to help guide a dentist in determining if participation with a new plan fits their model/scope of dentistry, and what to review when evaluating existing plans accepted in the dentist.

July 1, 2019: New minimum wage requirements and increases for some cities

The following cities and county will increase their minimum wage on July 1: Alameda, Berkeley, Emeryville, Fremont, City of Los Angeles, County of Los Angeles (unincorporated areas only), Malibu, Milpitas, Pasadena, San Francisco, San Leandro and Santa Monica.

Dental Plan Questions are Attempt to Ascertain Primary Payer

Clarifying dual insurance and coordination of benefits "rules" when it pertains to the children of divorced parents. What questions to ask and the "rules" surrounding who is primary and secondary.

What You Need to Know About Dropping Dental Plan Contracts

A guided checklist to assist dentists with things to consider before, during and after withdrawal from a plans network, including sample letters for use in your practice.

Surveillance Cameras: What to Consider Before Installing Them

Describes items dentists should consider when contemplating the use of video surveillance cameras at the practice. Sample notification language for patients and employees included.

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