Visit Delta Dental's FYI blog for industry-related news on policies, guidelines, claim filing, educational tools, events and more.

It is required to notify dental plans of a new provider treating patients in the office.  This resource provides information and a sample letter that can be customized and printed on office letterhead when informing dental plans of a new provider.

Outlines sample policy language and considerations for billing when employees have dental benefit plan coverage. 

Dentistry is an ever-evolving field, and CDT codes are critical to the everyday workings of dental practices.

Understand how a dentist's absence in the practice could result in dental claim processing issues and how to develop a plan of action to reduce complications.

There are two levels for appealing payment disputes: first with the plan itself, then with the appropriate regulatory agency. This resource provides a detailed list of contacts and appropriate processes to follow.

CDC Guidance for Donning and Doffing Personal Protective Equipment (PPE) 

Use this list to compare aspects of a QA review with your practice's policies and procedures, and be even better prepared for a future on-site QA review.

Short-term employees are considered employees by the State of California and require additional documentation. This toolkit covers hiring, paying and terminating temporary employees.

Info on practice management audits: practice strategic plan, production goals and revisions to schedule, chart audit, financial audit, billing, and how to update management policies and procedures.

Checklist of the items that should be addressed or considered when forming a group dental practice.

Dental offices administering waived COVID-19 tests are required to report test results within a defined period through the state reporting system. 

A dentist who prescribes and administers any vaccine must follow requirements for training, continuing education, notifications, reporting and documentation established in Section 1066 of Title 16 of the California Code of Regulations.

As a member service, CDA has compiled a list of dental plans from the Department of managed Health Care website.

Dentists are now required to complete one CDC-hosted training course instead of the previously required four courses. Find out where to access these free, online training modules. 

Encourage vaccination with this flyer from the CDC.

CDA provides the following billing information and FAQs to help dentists better understand their rights under AB 526.

After filing a provider dispute/complaint/appeal with a dental plan, learn how to file a 2nd level provider complaint with the California Department of Managed Healthcare.

An overview of the Cal/OSHA requirements for a dental practice to have an air compressor/tank permit.

Assists with drafting specific break policies for your practice that are compliant with California laws. 

If you want to reduce your risk of labor litigation, it’s important you understand California’s meal and rest break requirements.

Use this CRD form to request certification from a health care provider for CFRA leaves due to the employee’s own serious health condition or that of a family member.

This for may be used for CFRA and non-CFRA medical leaves of absence or other requested accommodations due to a qualifying disability or serious heath condition.

The quickest and easiest way to verify dental benefits for your patients is through the dental plans’ convenient online portal access where you can view, download, and print a patient’s benefit breakdown. This form may be used when verifying patients' dental benefits via telephone or to supplement the information provided on the dental plan’s online portal.

Employee meal and rest breaks, leaves of absence, and other employment matters are the focus during the first quarter of 2023. CDA members are invited to take the Q1 Practice Health Check consisting of just three questions.

Sample advertisement text for common positions found in a dental practice.

This form should be completed by each new patient or a new patient’s legal guardian. Additionally, this form should be reviewed at each patient appointment with changes noted and signed for. Used with permissions from TDIC.