1.0CDAhttps://www.cda.orgRuth Hardinghttps://www.cda.org/author/ruth-hardingcda-org/rich600338<blockquote class="wp-embedded-content" data-secret="1PlWQmbclN"><a href="https://www.cda.org/newsroom/leadership-and-practice-ownership/more-than-money-weighing-the-risks-and-benefits-of-patient-refunds/">More than money: Weighing the risks and benefits of patient refunds</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.cda.org/newsroom/leadership-and-practice-ownership/more-than-money-weighing-the-risks-and-benefits-of-patient-refunds/embed/#?secret=1PlWQmbclN" width="600" height="338" title="“More than money: Weighing the risks and benefits of patient refunds” — CDA" data-secret="1PlWQmbclN" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); /* ]]> */ </script> https://www.cda.org/wp-content/uploads/father-and-daughter-at-dentist-1200-630.jpg1200630When offering refunds to dental patients, it is essential to have clear policies and procedures in place. Refund policies should be communicated clearly to patients, so they understand under what circumstances refunds will be offered and what documentation may be required.